Security & compliance

Protecting the information your community entrusts to you

Parkify combines platform safeguards, secure payment processing, and specialized health-information tools through trusted partners. Clear documentation and direct support help your team evaluate how we protect your data.

3D illustration of Parkify connecting a smartphone, central security platform, and desktop dashboard.

Security and compliance, clearly explained

Safeguards for your platform, payments, and participant health information.

SOC 2

Parkify is SOC 2 compliant, with documentation to support your department’s security review.

PCI

Payments are processed through our PCI-compliant payment provider.

HIPAA

Participant health information for camps and afterschool programs is managed through our health information partner in a HIPAA-compliant system.

Protection built into everyday operations

Technical safeguards and operational practices work together to protect information and support dependable service.

Encryption and secure hosting

Parkify is hosted on AWS in the United States, with encryption protecting data in transit and at rest.

Access appropriate to each role

Role-based permissions help control what staff can access and manage, supported by multifactor authentication and audit logging.

Prepared for disruption

Backups, recovery planning, and vulnerability management help protect your operations and support service continuity.

Security and compliance questions

The report describes the Parkify system and controls included in the examination. Contact our team for documentation and help reviewing the scope against your department’s requirements.

Parkify is hosted on Amazon Web Services in the United States.

Parkify uses encryption in transit and at rest, role-based access controls, multifactor authentication, and audit logging to help protect information and manage access.

Payments are processed through our PCI-compliant payment provider, with payment activity connected to the relevant transactions in Parkify.

Through our health information partner, participant health information for camps and afterschool programs is managed in a HIPAA-compliant system with access for authorized staff.

No. Your department’s data is not used to train the AI models that power Parkify’s intelligent assistance.

Yes. Send us your questionnaire or review requirements. Our team will work with your IT, procurement, and risk teams to answer questions and provide relevant documentation.

Explore how it works

Learn more about the workflows and safeguards behind Parkify.

Payments & POS

Explore payment collection, refunds, and reporting, supported by our PCI-compliant payment provider.

Camps & Afterschool

See how Parkify supports program operations alongside participant health management through our health information partner.

Intelligence

Learn where intelligent assistance helps and how your policies and staff remain in control.

The platform

Explore the connected tools that support your department’s daily operations.

Get the answers your review needs

From security questionnaires to technical requirements, our team will help your IT, procurement, and risk reviewers get the information they need.

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